Effective Date: 6/11/2025
Welcome to Lavender & Lemon! These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or purchasing from our site, you agree to be bound by these Terms. If you do not agree, please do not use the site.
1. Use of This Website
You must be at least the age of majority in your province or territory to use this site or make a purchase. You agree not to use our products or services for any unlawful or unauthorized purpose.
2. Products and Services
All products are handmade and may have slight variations, which add to their uniqueness. We make every effort to display colors and details accurately, but we cannot guarantee exact appearance due to differences in screen settings.
We reserve the right to:
Modify or discontinue products without notice
Limit quantities per order
Refuse service to anyone for any reason
3. Pricing and Payment
All prices are listed in Canadian Dollars (CAD) unless otherwise noted. Prices are subject to change without notice.
We use secure third-party payment processors (e.g., PayPal, Stripe) and do not store your payment information on our servers.
4. Shipping and Delivery
We ship within Canada and may offer international shipping depending on the item. Shipping times are estimates and delays may occur. Once an order is shipped, we are not responsible for lost or delayed packages caused by third-party carriers.
5. Returns and Exchanges
Due to the handmade nature of our products, all sales are final unless your item arrives damaged or defective. Please contact us within 7 days of delivery if there is an issue with your order. Include photos and a description of the problem so we can resolve it promptly.
6. Intellectual Property
All content on this site—including images, logos, text, and designs—is the property of Lavender & Lemon and may not be copied, reproduced, or used without permission.
7. Privacy
Your privacy is important to us. Please refer to our Privacy Policy for details on how your personal information is collected, used, and protected.
8. Limitation of Liability
We do our best to provide accurate, timely, and reliable content, but we cannot guarantee our site will be free from errors or interruptions. We are not liable for any damages resulting from your use of—or inability to use—our website or products.
9. Governing Law
These Terms are governed by the laws of the Province of [Your Province] and applicable federal laws of Canada.
10. Changes to These Terms
We reserve the right to update or change these Terms at any time. Changes take effect immediately upon posting. Your continued use of the site means you accept those changes.
11. Contact Us
If you have any questions about these Terms, please contact:
Lavender & Lemon
Email: Amanda.e.lanthier@gmail.com